Updated: Oct 28, 2022
“Closing the change programme should be done with governance oversight, ensuring transfer of ownership is a controlled process, lessons learned are recorded, and knowledge transfer captures key information which is stored for the future”
👏 Happy Friday!
On this day, October 14, 1964, a landslide of coal waste crashed into a small Welsh mining village, killing 116 children and 28 adults. It became known as the Aberfan disaster. It was caused when mining spoil suddenly started to slide downhill and engulfed the Pantglas Junior School. The accident left just five survivors and wiped out half the town’s youth. The Aberfan disaster became one of the UK’s worst coal mining accidents, but lessons were learned. Learning from when things go wrong is a fundamental principle which can be applied to both civil engineering and organisational change projects..
✅ According to Peter Senge “the rate at which organisations learn may soon become the only sustainable source of competitive advantage.” It is important that lessons learned during the change projects are formally recorded before the change team is assigned to other projects, new roles or leaves the organisation. Organisational Change Lessons Learned.
👉 Lessons learned should be identified and documented throughout the change project life cycle. A key component of successful change and project management is the ability to gather key learnings from experiences throughout the a2B Change Management Framework® steps. Feedback from all stakeholders involved in the programme should be taken into consideration, as this will provide valuable insights into how the change has been adopted by the organisation. The purpose of this process is to share and use knowledge derived from experience to promote the recurrence of desirable outcomes and prevent undesirable outcomes for future changes. A formal session should be held, and the output should be a document that answers typical questions such as:
· What went well?
· What could have gone better?
· Were the change project goals or benefits achieved?
· What obstacles were encountered?
· What needs to change in the future?
Have a fantastic weekend with the ones you love and care for, enjoy some fresh air, exercise, eat drink and be happy.
Further Reading: Change Management Leadership – Leadership of Change Volume 4
See: Section 3.2 Model - Execute Phase
Peter consults, speaks, and writes on the Leadership of Change®.
For further information please visit our websites:
Peter F Gallagher is a Change Management Global Thought Leader, Guru, Expert, International Speaker, Author and Leadership Alignment Coach.
Listed #1 by leadersHum Top 40 Change Management Gurus You Should Follow in 2022 (Mar 2022).
Ranked #1 Change Management Global Thought Leader: Top 50 Global Thought Leaders and Influencers on Change Management (2022-2021-2020) by Thinkers360.
Ranked #2 Business Strategy Global Thought Leader: Top 50 Global Thought Leaders and Influencers on Change Management (Dec 2020) by Thinkers360.
Ranked #2 Leadership Global Thought Leader: Top 50 Global Thought Leaders and Influencers on Leadership (Aug 2020) by Thinkers360.
Business Book Ranking
Change Management Behaviour - Leadership of Change® Volume 6, listed among the 50 Books from Thinkers360 Thought Leaders to read in 2022.
Change Management Adoption - Leadership of Change® Volume 5, listed among year-to-date’s (Jul 2021) most popular books on business and technology from Thinkers360 member thought leaders.
Change Management Handbook - Leadership of Change® Volume 3, listed among the 50 Business and Technology Books from Thinkers360 Thought Leaders to read in 2021.
Change Management Pocket Guide - Leadership of Change® Volume 2, ranked within the top 50 Business and Technology Books (Jan 2020) from Thinkers360 Thought Leaders.