2014, Malaysia Airlines Flight MH370 with 239 people disappears.
“Embrace unexpected change with resilience, lead through uncertainty, communicate facts with empathy, leverage technology, ignore assumptions and make data-driven decisions”
👏 Happy Friday!
On this day, March 8, 2014, Malaysia Airlines Flight MH370 with 239 people loses contact and disappears, prompting the most expensive search effort in history and one of the most enduring aviation mysteries. The Boeing 777 aircraft, carrying 227 passengers and 12 crew members, took off from Kuala Lumpur International Airport en route to Beijing but never reached its destination. The last communication from the plane was a routine message sent around 40 minutes after take-off, and then it vanished from radar screens. The search for MH370 was an unprecedented international effort, involving over 25 countries and costing hundreds of millions of dollars. The initial search focused on the South China Sea and the Malacca Strait, but as time passed, the search area expanded to cover vast swaths of the Indian Ocean. Despite the deployment of cutting-edge technology, including underwater drones and sonar systems, the aircraft's final resting place remained elusive. In January 2017, after nearly three years of intensive searching, the underwater search for the wreckage was officially suspended.
✅ The final words heard by Kuala Lumpur air traffic control at 01:19:29 were, “Goodnight, Malaysian Three Seven Zero.” The disappearance of Flight MH370 serves as a stark reminder that change can happen unexpectedly and without warning. Change leaders proceed with resilience and navigate uncertainty even when facts remain unclear. They understand the need to be transparent with all stakeholders and communicate with empathy. Change leaders stay abreast of technological advancements and strategically integrate them into their initiatives. They rely on accurate and timely data to inform their decisions, rather than relying solely on intuition or assumptions. Embrace Unexpected Change With Resilience.
“Embrace unexpected change with resilience, lead through uncertainty, communicate facts with empathy, leverage technology, ignore assumptions and make data-driven decisions”
👉 The second main responsibility for the leadership team in implementing their organisation’s change is to ‘Model the new way’. This is about making the leader’s change vision a reality by modelling the new way of working. Without the execution of the change vision by leaders, the organisation will not move from the current ‘a’ state to the improved future ‘B’ state. To make this happen, the leadership team is effectively and proactively involved, and responsible for three important subset responsibilities. Working with the sponsor, they must involve employees in the change design and model the new skills and behaviours to enhance the employee change experience. These responsibilities cannot be delegated, they cannot be sent as an email instruction, and they are not the responsibility of the change team.
Have a fantastic weekend with the ones you love and care for, enjoy some fresh air, exercise, eat, drink and be happy.
Further Reading: Change Management Leadership- Leadership of Change Volume 4
Peter consults, speaks, and writes on the Leadership of Change®.
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Peter F Gallagher is a Change Management Global Thought Leader, Guru, Expert, International Speaker, Author and Leadership Alignment Coach.
Listed #1 by leadersHum Top 40 Change Management Gurus You Should Follow in 2022 (Mar 2022).
Ranked #1 Change Management Global Thought Leader: Top 50 Global Thought Leaders and Influencers on Change Management (2023-2022-2021-2020) by Thinkers360.
Ranked #1 Business Strategy Global Thought Leader: Top 50 Global Thought Leaders and Influencers on Business Strategy (2022) by Thinkers360.
Ranked #2 Leadership Global Thought Leader: Top 50 Global Thought Leaders and Influencers on Leadership (Aug 2020) by Thinkers360.
Business Book Ranking
Change Management Behaviour - Leadership of Change® Volume 6, listed among the 50 Books from Thinkers360 Thought Leaders to read in 2022.
Change Management Adoption - Leadership of Change® Volume 5, listed among year-to-date’s (Jul 2021) most popular books on business and technology from Thinkers360 member thought leaders.
Change Management Handbook - Leadership of Change® Volume 3, listed among the 50 Business and Technology Books from Thinkers360 Thought Leaders to read in 2021.
Change Management Pocket Guide - Leadership of Change® Volume 2, ranked within the top 50 Business and Technology Books (Jan 2020) from Thinkers360 Thought Leaders.