"To solve the employee behaviour problem, the organisation must recognise there is an issue. The new behaviours need to be redesigned, a resolution made to implement them, replicate them and reinforce the new way”
"Achieve employee behaviour change by following the five steps:
"Getting employees to recognise their negative behaviour requires us to understand their goals, needs and motivation"
“If the old employee behaviours are problematic, then redesign new positive behaviours”
“Resolve is the foundation of change. The organisation and its employees must make a commitment to behaviour change and take personal ownership”
“The more we replicate the new behaviours, the more they will become the norm”
"Reinforcement is an effective change tool to encourage positive behaviours and discourage negative behaviours”
“If it is difficult to change the behaviour of people so they are healthier and live longer, how difficult will it be to change employee workplace behaviour”
“If you do not change employee behaviour, you will not get organisational change or performance improvement”
“Constructive feedback is leadership gift and driver of organisational behavioural change”
“When the leaders of change ignore a negative behaviour, they set a new standard
“An organisation is built on the three pillars of employees, processes and systems. Change adoption requires leadership focus on all three"
“Future leaders emulate their leaders as they are perceived as successful. They replicate their behaviours but unfortunately sometimes these behaviours are counterproductive to a successful organisation"
“Sometimes leaders of change need to provide that subtle nudge to employees to reinforce change adoption or behaviour change"
“You cannot implement a change into an organisation that runs counter to its culture without focusing on behaviour change"
“If you do not change employee mindset and behaviour, you will not get organisational change"
“While adopting change it is important to learn the new skills, but sometimes the new behaviours are critical"
“‘Sustain’ is the critical change sponsorship responsibility, intervene to ensure adoption, reward positive behaviour and embed the new way"
“It does not make sense to implement organisational change without a focus on employee behaviour change"