ASQ Great Britain Section: June 2021 - Peter F Gallagher Speaking on Change Management and Quality

Updated: Dec 4, 2021

Join us for the webinar Change Management

Change Management Lessons Learned Leaders SHOULD Know

Join us for an interactive session to discuss Change Management & Quality 17th June 2021 (12:00, GMT Summer Time (London, GMT+01:00) To register for this training session click on the link below

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Speaking Topic:

Change Management Lessons Learned Leaders SHOULD Know

Change Management Supporting Sustainable Quality and Improvement Initiatives


1. Change Definition

2. Secure Sponsorship and Resources

3. Access Previous Change

4. Develop a Detailed Change Plan

5. Communication the Change

6. Change Readiness

7. Manage Resistance

8. Develop New Skills and Behaviours

9. Adoption

10. Sustain and Close

(a) Change Leadership Alignment must be completed before the change journey starts

(b) Using Change Management Gamification to develop change leadership skills and knowledge

(c) Summary and Practical Take-Aways

Practical Takeaways

1. Organizational change management is a game changer for success project delivery

2. Proactive sponsorship and leadership alignment critical success factors

3. To achieve future organisational change management success, assess previous change

4. There will always be resistance

5. The leadership team needs to be aligned

6. Change leadership skills can be developed through gamification

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