ASQ EMEA Virtual Conference: Nov 2021 - Peter F Gallagher Speaking on Change Leadership Lessons

Updated: Dec 13, 2021

10 Change Management Leadership Lessons Learned - All Leaders SHOULD Know

"Excellence Through Quality Leadership: Productivity, Resilience, Sustainability"

I first joined the ASQ in 2005 when I was working in the Netherlands for a global energy company and became an ASQ Certified Six Sigma Black Belt (CSSBB) a few months later in February 2006. The ASQ, their staff, members, professional material, verified certification processes and their approach to quality highly impressed me then and still does today. In 2016, I studied and successfully passed the ASQ Manager of Quality/Organizational Excellence Certification - CMQ/OE and still hold this qualification today.

I will be presenting at ASQ Europe in Nov 2021. This will be my fourth time speaking at an ASQ event. I have previously presented in Phoenix, Arizona in Feb 2020, at the ASQ World Conference in May 2021, and at the ASQ Great Britain Section in Jun 2021.

One of my favourite quotes is from Joseph M. Juran a quality guru, he said:

"Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers" ~ Joseph M. Juran

This quote inspired me back when I first read it, and I now consult, speak, and write on the Leadership of Change® - Change Management Body of Knowledge (CMBoK).

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Session dates:

Session 1: Tuesday, 9 November 2021

Session 2: Wednesday, 10 November 2021

Starting time:

7:45, GMT Time (London, GMT)

Attendees will hear success stories of Quality leadership with embedded sustainability efforts that clearly result in a progressive impact on business performance while creating shared value in society.

Speaking Topic:

Change Management Leadership Lessons Learned - All Leaders SHOULD Know

Change Management Supporting Sustainable Quality and Improvement Initiatives


Learning objectives:

1. Change Definition

2. Secure Sponsorship and Resources

3. Access Previous Change

4. Develop a Detailed Change Plan

5. Communication the Change

6. Change Readiness

7. Manage Resistance

8. Develop New Skills and Behaviours

9. Adoption

10. Sustain and Close

Summary and Practical Take-Aways


Practical Takeaways:

1. Organisational change management is a game changer for successful project delivery

2. Proactive sponsorship and leadership alignment are critical success factors

3. To achieve future organisational change management success, assess previous change

4. There will always be resistance

Other Speakers:

Nancy Nouaimeh, Dr. Gregory H. Watson, Dr. Luis Miguel Ciravegna Martins M. Fonseca, Derek Scott, Ahmed Al Mulhim,Veronica Marquez,Steven Dossou, Madhusmita Nayak, Luminita Carmen Aldea,Samuel Morgan, Puneet Manchanda, Ruth Stanley,Dr. Mohammed Aichouni, Dr. Bob Kennedy, Yasmeen Bsaiso, Ahmed Aljabr, Georgios Papagiannopoulos, Jane Keathly, Dr. Annabella Palladas,Luciana Paulise, Deveraj Chattaraj, Peter F. Gallagher, Cristina Jackson, Dr. Souraj Salah

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