Updated: Dec 13, 2021
"Excellence Through Quality Leadership: Productivity, Resilience, Sustainability"
I first joined the ASQ in 2005 when I was working in the Netherlands for a global energy company and became an ASQ Certified Six Sigma Black Belt (CSSBB) a few months later in February 2006. The ASQ, their staff, members, professional material, verified certification processes and their approach to quality highly impressed me then and still does today. In 2016, I studied and successfully passed the ASQ Manager of Quality/Organizational Excellence Certification - CMQ/OE and still hold this qualification today.
I will be presenting at ASQ Europe in Nov 2021. This will be my fourth time speaking at an ASQ event. I have previously presented in Phoenix, Arizona in Feb 2020, at the ASQ World Conference in May 2021, and at the ASQ Great Britain Section in Jun 2021.
One of my favourite quotes is from Joseph M. Juran a quality guru, he said:
"Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and personal leadership of the upper managers" ~ Joseph M. Juran
Session 1: Tuesday, 9 November 2021
Session 2: Wednesday, 10 November 2021
7:45, GMT Time (London, GMT)
Attendees will hear success stories of Quality leadership with embedded sustainability efforts that clearly result in a progressive impact on business performance while creating shared value in society.
Change Management Supporting Sustainable Quality and Improvement Initiatives
1. Change Definition
2. Secure Sponsorship and Resources
3. Access Previous Change
4. Develop a Detailed Change Plan
5. Communication the Change
6. Change Readiness
7. Manage Resistance
8. Develop New Skills and Behaviours
10. Sustain and Close
Summary and Practical Take-Aways
1. Organisational change management is a game changer for successful project delivery
2. Proactive sponsorship and leadership alignment are critical success factors
3. To achieve future organisational change management success, assess previous change
4. There will always be resistance
Nancy Nouaimeh, Dr. Gregory H. Watson, Dr. Luis Miguel Ciravegna Martins M. Fonseca, Derek Scott, Ahmed Al Mulhim,Veronica Marquez,Steven Dossou, Madhusmita Nayak, Luminita Carmen Aldea,Samuel Morgan, Puneet Manchanda, Ruth Stanley,Dr. Mohammed Aichouni, Dr. Bob Kennedy, Yasmeen Bsaiso, Ahmed Aljabr, Georgios Papagiannopoulos, Jane Keathly, Dr. Annabella Palladas,Luciana Paulise, Deveraj Chattaraj, Peter F. Gallagher, Cristina Jackson, Dr. Souraj Salah